Verification & AI Consent Policy

Verification services are always optional. Nothing runs without your explicit, per-type consent — recorded with a timestamp and the verbatim authorization text you agreed to.

Simonara operates Simonara Verify™ — our verification brand. We work with reputable verification partners to complete each check; the specific partner may change over time, but your consent is always to Simonara Talent Solutions and its authorized verification partners.

You can grant consent independently for each of:

• Identity — government-issued ID + selfie match.
• Employment — past employer confirmation of role and dates.
• Education — degree, institution, dates of attendance.
• Professional Licenses — where applicable.
• References — structured reference checks with 2–3 contacts.

Before any check is initiated, you will be asked to tick a checkbox with the following exact wording:

Where the check involves sharing results with an employer, a second checkbox is presented:

Verification results appear as per-type tiles on your Talent Passport™ (Verified / Pending / Not requested). Employers see only the tile — they do not see the underlying PII you provided. If you revoke consent for a category, the corresponding tile reverts to “Not requested” and no further checks will run.

Verification does not guarantee employment or suitability.

Simonara offers employer-authorized background checks powered by Checkr, Inc. — a US-based, FCRA-compliant Consumer Reporting Agency. Checks may include criminal history, motor-vehicle records, and employment/education verification.

What information is collected, and why

To run a check, Checkr needs the identifiers the specific screening package requires — typically your name, date of birth, current address, and SSN where the package includes an SSN trace or criminal search. This information is used only to identify you against public records and, where applicable, prior employer/education records. Simonara does not sell or repurpose this data.

Standalone disclosure & written consent

Before any check runs, Checkr presents you with a standalone written disclosure — a document dedicated solely to explaining the background check — and collects your written consent. No check is initiated on Simonara without this signed authorization on file with Checkr. Employers who request a check must first extend a conditional offer of employment (CA Fair Chance Act and Simonara platform policy).

Your rights

• Request a free copy of your report at any time from your Background Checks dashboard.
• Dispute inaccurate information directly from that dashboard — Checkr will re-investigate within 30 days.
• If a check leads an employer to reconsider, you receive a pre-adverse-action notice with a copy of the report and a 5-business-day window to dispute before any final decision.
• Request that Simonara delete your background-check records ahead of the retention window at Data Requests — we honour the request unless a legal hold applies (e.g. an active dispute or adverse-action record).

How long we keep the data

Simonara retains background-check records for 2 years after the check completes. We keep records longer only where the law requires it — for example, adverse-action records retained under FCRA record-keeping rules. After the retention window, records are automatically purged; identifiers are scrubbed and only a minimal audit stub remains.

Questions about a specific check

Contact us at privacy@simonaratalent.us for privacy questions about background checks, or write to Checkr directly per their privacy policy.

When you create a Talent Passport, you consent to Simonara using your Passport information for the following AI features:

• AI Job Matching & AI Match™ scores
• AI Hiring Brief™ generation
• AI Resume Optimizer
• AI Cover Letter Generator
• AI Interview Coach
• AI Career Coach and Salary Insights

All AI features are advisory only. Final employment decisions remain the responsibility of employers and candidates. We do not authorize our AI providers to train foundational models on your data.

• Sensitive PII collected for verification (SSN, DOB, document numbers) is encrypted at rest with AES/Fernet.
• List views and admin dashboards expose only masked previews (last-4 SSN, year-only DOB, etc.).
• Any plaintext reveal by an admin requires a written business justification and is written to the immutable audit log.
• Our operations team monitors sensitive events via a Compliance Console designed for SOC 2 auditors.

Verification purchases become non-refundable once processing begins with the verification partner, because the partner immediately incurs cost. If processing has not started, Simonara may issue a refund at its discretion. See the Refund Policy for full details.

• Manage per-type consents from your Simonara Verify™ page.
• Revoke a category at any time — future checks will require fresh consent.
• Delete your account and Simonara will remove your Passport and associated verification records within 30 days, except where retention is required for compliance.